OfficeMax in Eugene, OR Closed now

Reviews about OfficeMax

• ★ ★ ☆ ☆ ☆

  November 29, 2019, by Bailey Tillotson
  I came in on a Friday night 45 minutes before they closed and made customizable business cards in the store on their self-service computer. I paid and put the order in. I wasn’t told it would be a while to get them and that someone else prints off the kind I ordered until the next day when I came in to get them, under the assumption they would be done when the site says an hour. Which was another issue, going online at home had very different options than in-store. So I cancelled my order since I needed them asap, and went home to make them online with the same day offer. I did that around 3, five hours before they closed. I also made brochures. When I came in the next day several hours after they opened, the cards were done, but the brochures were not and I had to wait an hour for them. For some reason they wouldn’t print on the right sized paper even though I had clear photos and stayed within the lines given when you are making it. The person who helped me, Reggie, was very nice and helpful. But in the end I was very frustrated with their system and all of the issues that popped up through my three day experience. They didn’t seem to take my order very urgently, I definitely didn’t feel like I was valued or made a priority whatsoever until Reggie helped me finally.