The Carpet Company in Eugene, OR Closed now

Reviews about The Carpet Company

• ★ ★ ★ ★ ★

  July 08, 2020, by Ann Bailey
  I really like working with the Carpet Company. Ryan our salesperson has been there 20 years, and helped us select the original flooring in our home, and every upgrade since. The Wilsonart that Ryan recommended for the downstairs has withstood 5 children, spills, pets, etc. etc. for 18 years and looks as good as the day it was installed. At the time, there wasn't the selection and colors there are now, so the only reason I would consider changing flooring downstairs would be to update the look. Most recently, Ryan helped us select beautiful hickory beveled laminate flooring for our master bedroom, and updated carpet for stairs and upstairs hallway (he also suggested a pet-proof pad for our dog's slobber!). Jerry's was having a sale on laminate, but between the hidden costs of buying pad, *paying for a person to come do an in-home estimate*, and the fact that the person didn't know what he was doing, led us right back to The Carpet Company and Ryan. Ryan's bid was fair and competitive. He knows his products very well and can advise on the best flooring for your particular needs. The installers were on time, professional and did a beautiful job. Which is why we are repeat customers for the past 18 years. We will return to The Carpet Company when we're ready to downsize to a smaller home. Keep in mind, because of their high quality and competitive prices, they are very busy and you might have to leave a voicemail for a salesperson to get back to you. Thank you Carpet Company! PS. I want to say to those who have issues about installers forgetting a tool, or not being exactly on time...please keep this in mind. If you're doing work during the summer, you are among many people getting work done, including home builders, landlords, etc. There's lots of people moving in/out during the summer and in Eugene especially, finding services for home improvement projects can be challenging. With that being said, if you've done any kind of remodeling or updating, things come up all the time to delay a job. That's not the contractors' fault...it's the nature of the business. They do their best to catch up. If you keep a flexible attitude you will be more satisfied and less stressed about the work being done in your home. Stuff happens--especially in this industry!
• ★ ★ ★ ★ ★

  June 15, 2020, by Ron Hauck
  My wife and I worked with John a year ago on carpet for three bedrooms and it went so well we are having John install new carpet in our living room. Great help, prompt, and a fair price. we have used many other carpet company's in the past but they are the best bar none.